All work

Wireless Network

Runwise runs on data from thousands of battery-powered sensors spread across every floor of a building. The Runwise Wireless Network is the proprietary mesh network that keeps them all connected, and the software that lets a property team see, diagnose, and extend it from a phone, a tablet, or the device in their hand.

Role
Senior Product Manager
Company
Runwise
Timeline
2023 – 2026
Contribution
Product strategy, IoT mesh network, network management app (web & mobile), on-device signal & pairing UX, firmware collaboration, field-install enablement
Runwise wireless network management on phone and iPad, showing modem and gateway status, repeater health, and a building's connected devices
The Wireless Network, managed from anywhere: modem and gateway status, repeater health, and every connected device, on phone and tablet.

The Challenge

A mesh network is only as good as its weakest link

Pre-war buildings are hostile to radio frequency networks: thick masonry walls, long hallways, and basements interfere heavily with connectivity of standard radio frequency protocols. Hundreds of battery-powered devices per building have to stay connected for years without a problem, and a single dead repeater can quietly take a whole branch of the network offline.

The hardest part isn't the office view, it's the field. An installer standing in a stairwell with no laptop still needs to know two things instantly: is this device on the network, and is the signal secure enough to trust.

The Strategy

Make the network legible everywhere

I led product development on a proprietary IoT mesh network of modems, gateways, self-healing repeaters, and sensors that route around dead spots automatically. The guiding bet: expose the same network health two ways, so the people who keep it running never have to guess.

Remotely, a management app and dashboard show every modem, gateway, repeater, and device with live status, signal strength, and history. Physically, an on-device light language lets a field tech read pairing state and signal quality from across a room, no screen required.

Wireless network dashboard on iPad listing every device in a building with online status, signal strength, and time since last report
The device dashboard lists every sensor in the building with live status, signal strength, and time since last report, sortable down to a single unit.

The Solution

One network, three ways to read it

The management app puts the whole network in one place: modem and gateway status up top, then a searchable list of every device with its connection strength, path routing, packet success rate, and other relevant metrics. A tree view shows the path of how each device transmits back to the gateway, and alerts surface the moment a link drops, so a weak branch gets attention before it goes dark.

Wireless network mobile view showing modem online, gateway offline, and Overview, Tree view, and Alerts tabs
On mobile, the same network at a glance: modem and gateway status, a tree view of how devices connect, and alerts the moment a link drops.
Mobile repeater detail screens showing connection strength and a connection-history graph of signal over time
Drill into any repeater to see its connection history, signal strength over time, so a degrading link shows up well before it fails.
Reference guide showing RF pairing and negotiating modes, with device LED colors for pairing mode, not connected, negotiating schedule, and connected to gateway
An on-device light language: each device shows its pairing and negotiating state through color, so installers can pair to the gateway without a screen.
RSSI reference guide showing how LED color maps to signal strength after pressing LINK, from red for no or poor connection to blue for a great connection
After pressing LINK, the LED color maps directly to signal strength: red for no or poor connection, blue for great, letting a tech place repeaters by eye.

The Impact

Connectivity people can trust, and fix themselves

200%
more battery efficiency than competing mesh networks
40%
of installs need no trained technician
1–2 days
install time cut through customer self-installed sensors
50%+
less repeaters than legacy network
All
building types, without significant network interference
Real-time
signal and status updates for every device

The Wireless Network turned connectivity from a support liability into a self-serve strength. The Runwise industry-leading proprietary IoT mesh keeps battery-powered devices connected reliably across all types of buildings, without significant interference and with 200% more battery efficiency than competitors, so sensors last for a decade without needing to be touched.

Because network health is legible in two places, a management app for the office and a light language on the device itself, a field tech can pair a sensor, determine signal strength, and place a repeater without a laptop or a call to support. The same in-app guidance lets end users install Runwise wireless space sensors themselves, removing the need for a trained technician on 40% of installs and 1–2 days from each. It is the connective tissue under Smart Control Hardware and every sensor Runwise ships.